- Quality assurance provisions:
1, the quality and quantity of the product sold its insurance company .
2, when the product packaging is seriously damaged , the customer is entitled to reject the goods .
3 , after the customer received the goods , if found to have quality problems , including emerging issues in the transport process , replacement ( except for damage caused by man-made customer ) within five days .
4, the company sold merchandise belonging Genius , customers rely on the warranty card nearest repair ; does not Genius , when customers rely on the company's receipt of my return to my office maintenance stickers outside ( when warranty repairs of-pocket expenses incurred by the customer ) .
- Replacement return policy :
1 , the customer within three days after receipt of goods , if there is quality problem can not be used , can be replaced free of charge. ( Except for damage caused by man-made )
2, I purchased the goods, if there is quality problem can not be used in the quality of the warranty period, please contact us, I will be responsible for maintenance of the product . ( Except for intentional man-made damage)
3, more than the warranty period of the product , I will help solve quality problems, thereby increasing the costs borne by the customer.
- Returns objects should have the condition :
1, the complete return of goods . There should be no lack of , is not complete unless the goods originally ;
2, all packaged goods , and accessories should be complete ;
3 , please indicate the reason for the return , and your customer 's requirements in other postscript . If customers found to have quality problems, we in the attitude of friendly consultations to help you solve ; If there are any problems the two sides can not be resolved through consultation , you can pay with consumer associations or relevant authorities